Our Terms

Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access our services.


To use our services, you must be at least 18 years old, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement.

Account and Use of Services

Each user is allowed to maintain only one account. Multiple accounts intended to circumvent our free subscription model are prohibited. Accounts are personal and not to be shared with others. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

Content Restrictions

We prohibit the upload or dissemination of audio files that cater content which is illegal or generally defined by law as offensive, including any discriminating, hateful, or harmful content.

File Retention Policy

Depending on your subscription plan, the retention period for your files varies:

This policy is part of our commitment to data privacy and efficient resource management. Ensure to backup or download files if you wish to retain them beyond the specified periods for your respective plan.

Fair Usage Policy

At LemonSpeak, we’re committed to providing exceptional service to all our customers. To ensure fair access and use of our resources, we’ve established the following Fair Usage Policy as part of our terms.

Our pricing plan is designed to accommodate the typical usage needs of most podcasters. Based on the plan you subscribed to you are entitled to a specific number of minutes of service usage. We understand, however, that your needs may vary, and sometimes, you might need more.

Should your usage exceeds this amount within a billing period, an overage rate of $0.15 per minute will apply. This rate is designed to cover the additional resources required to support your extended usage while allowing us to maintain the high-quality service you expect from us.

We encourage you to monitor your usage through "Your Plan" to manage your subscription effectively and avoid unexpected charges. Should you have any questions about this policy or need further clarification, please don’t hesitate to contact us.

Intellectual Property Rights

All content, trademarks, service marks, trade names, logos, and intellectual property (whether registered or unregistered) are owned by us or our licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under such Intellectual Property Rights. The intellectual property rights of any uploaded podcast or content, as well as any output generated by our service, will remain with the original owner and will not be claimed by us.

Data Privacy and Sharing

In alignment with the General Data Protection Regulation (GDPR), we prioritize the confidentiality and integrity of your personal data. Our use and sharing of data are strictly limited to purposes essential for the provision of our services. We only share data to support operational needs, such as improving service delivery, maintaining our infrastructure, and ensuring the security of our services. We explicitly avoid sharing your data with third parties that might exploit it for unrelated marketing or profit-making activities.

When data sharing is necessary, it is conducted under stringent agreements that enforce data protection and privacy standards compatible with our commitments and legal obligations. We aim to be transparent about our data practices, providing you with control and choice regarding your data. You retain the right to access, amend, delete, or restrict the processing of your personal information. For inquiries or to exercise your GDPR rights, please contact us at info@lemonheap.com.

Your use of our services is subject to our Privacy Policy, which you acknowledge to have read and understood.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall LemonSpeak, its affiliates, directors, or employees be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or relating to the use of, or inability to use, the service.

Payment Terms and Consequences of Non-Payment

Payment Obligations: By subscribing to any of our plans, you agree to fulfill all payment obligations associated with your selected subscription and any additional charges incurred due to overages as specified in our Fair Usage Policy. Payments are due on the billing date specified in your subscription plan, and failure to make timely payments may result in suspension or termination of services.

Consequences of Non-Payment: In the event that any payment is denied, fails, or is disputed by you without a valid and lawful reason, LemonSpeak reserves the right to take one or more of the following actions:

  1. Account Suspension or Termination: We may immediately suspend or terminate your access to our services. Suspended accounts will not have access to any stored data or the service features until all outstanding payments are fully settled.
  2. Legal Action: LemonSpeak retains the right to initiate legal proceedings to recover any outstanding amounts. This may include but is not limited to, the use of collection agencies or taking legal action in a court of law.
  3. Late Fees and Charges: A late fee may be applied to any outstanding amount that remains unpaid beyond the due date. Additionally, interest may accrue on any unpaid balance at the maximum rate permitted by law.

Reactivation: To reactivate a suspended account, all outstanding balances must be paid in full, including any applicable late fees and additional charges. We urge all our customers to maintain open communication with us regarding any billing issues or disputes. We are committed to working with you to find a reasonable solution to any payment-related issues that may arise. By using our services, you acknowledge and agree to these payment terms and the potential consequences of non-payment.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will post the most current version of these Terms on our website. Your continued use of our services after the new Terms become effective means you agree to the new Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the country where our company is registered.

Contact Us

If you have any questions about these Terms, please contact us at info@lemonheap.com.